Refund policy

At Dimitti Natural Soap, we strive to provide high-quality skincare products crafted with care.

Due to the hygienic nature of our products, we do not accept returns or exchanges for opened or used products.

However, if you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with clear photos of the product and packaging.

Eligible cases may qualify for:

• Replacement product                       
  

• Refund (if applicable)

To request support, contact us at:
Email: contact.dimitti@gmail.com

Refunds, if approved, will be processed to the original payment method within 5–7 business days.

Dimitti Natural Soap reserves the right to refuse returns that do not meet the above conditions.

Dimitti is a brand operated by HNIX Innovations PVT LTD.